Credit Angel Limited is an Appointed Representative of Quint Group Limited and is entered on the Financial Services Register under reference number 739008.
Quint Group Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 669450.
Credit Angel Limited is registered in England and Wales (Company number 08552150), Registered Office; Oxford House, Oxford Road, Macclesfield, SK11 8HS. Licenced by the Information Commissioners Office, (registration number ZA079407).
Based on this we have implemented measures which will ensure any personal data that is obtained from you by visiting our website will be processed and maintained in line with accepted principles of good information handling. In addition to this, also in accordance with the Data Protection Act 1998.
Contained within this statement and set out below are details of the type of information that we at Credit Angel may hold about you, our customer. Also how we obtain and process any information we may have and, importantly, how we protect your privacy.
Unless you state otherwise to us, lenders, third parties and other brokers (see further section on 'How we keep you informed') may contact you via telephone, email, post, sms, automated messages or fax.
If you are required to telephone us using the specified telephone numbers on our website or advertising/marketing/correspondence material then your call may be recorded for training, quality and regulatory purposes. We pride ourselves on providing complete customer care and this gives us the opportunity to continuously improve and monitor our customer experience.
We may wish to make contact with you at some point in order to keep you informed regarding offers on products or services which we think you may find of interest. This contact will be made via telephone, email, sms, automated messages or fax. Third parties may also wish to contact you from the information we have shared with them. Any information that is shared to third parties is completely trusted for the purpose it is specified for. Third parties may also use the same means of contact stated above.
Information may be transferred to third parties which may be located outside the European Economic Area. We will ensure that your personal information is protected to the level of standards in accordance with the Data Protection Act 1998. If your information is shared with a third party, we will instruct and state restrictions which will protect your information. Our third party partners will also have their own privacy policies which we recommend that you refer to them.
However if you register with us, have a question about our services or alternatively choose to send an email to [email protected], we may also collect the above personal information/data in this instance, in order for us to respond to your enquiry.
We may also receive personal information/data from 3rd parties, which enables us to offer identified potential customers products and services if they have expressed interest in our products and services. Any information/data obtained from 3rd parties is checked for accuracy and we will endeavour to check your information with you occasionally.
It is your responsibility to ensure that any information we have on record for you is kept up to date and correct. If you do require any of your information to be updated then please contact us as soon as possible so we can ensure that it is corrected.
If you require your preferences to be updated then please contact our Compliance Manager as soon as possible (details set out below within 'Contact' paragraph).
Credit Angel recognises the importance of keeping personal information/data from a confidentiality and security aspect; due to this we have introduced specialised rules, measures, introduced specialist technology and implemented security policies to ensure that your information is protected. Whilst we make every attempt to protect your information there are still risks involved when inputting your information online and we need to make you aware of this. We would only request further sensitive information online in certain circumstances so please refrain from inputting sensitive information unless we state otherwise to do so.
Yes, under certain circumstances you will be able to access the records we hold about you. If you request this information then we ask that you submit your request in writing to us along with a fee of £10. If you require information from separate affiliates within our group then you will be required to request each in writing and pay separate fees for each request.
The amount of time we hold your information depends on the basis it was provided by you to us; please see the following examples:
Should we be required to process your sensitive information, then we will notify you and seek your agreement prior to us doing so. Sensitive information about our customers under the Data Protection Act 1998 includes the following:
We also use customer information in order assist us to see how effective our website is and to highlight any improvements we may need to make. This information may, in turn, be passed to other businesses (third parties) purely for advertising reasons. Please be assured again that this information will not include personal information that can make customers identifiable.
Most web browsers will automatically accept cookies. However, normally you can change your browser settings which will prevent automatic acceptance. Please be aware that If you do not accept cookies, Credit Angel cannot guarantee that our website will perform as well.
You can manage your Cookie preferences through your browser settings. Help and advice on how to do this can be obtained from the following website:
When you use links to other websites which we provide to you, we recommend that you read the privacy and Cookies policies on those websites.
Simply click on a cookie to open and view it. There will be displayed a string of numbers and text. The numbers will represent your identification card. Be assured that this can only be seen by the server that allocated you the cookie.
The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.
Alternatively you can write to: Compliance Manager, Credit Angel Ltd, Oxford House, Oxford Road, Macclesfield, SK11 8HS